WHO WE ARE

Dear Mama is a love letter to the women and communities who raised us, and to the spirit of care that holds people together. The cafe and our approach to hospitality is inspired by the generations of women who have collectively shaped us, and the larger village that raised us as native New Yorkers in multigenerational neighborhoods with extended family, neighbors, and chosen kin who taught us what it means to show up, feed people, and lead with love. 

We are looking for a Porter to contribute to our soulful hospitality, and work with us to continue to elevate our coffee and bar program curated by owner Zach Sharaga, who was the founder of NYT-acclaimed of the jazz bar Louis 649, and co-owner of MACE, recognized as one of the Top 50 Cocktail Bars in the World. The cafe is nestled amongst the Columbia University buildings of its Manhattanville campus, and we are proud to have been part of the Harlem community for a decade this year!

JOB DETAILS

WHAT YOU’LL DO

WHO YOU ARE

COMPENSATION & BENEFITS

APPLY NOW!

Dear Mama NYC is an all-day cafe nestled on Columbia University’s Manhattanville Campus just 1 block from 125th stop on the 1 train. The cafe is built in a glass-walled atrium with an open kitchen for a relaxed and sun-filled atmosphere where the staff and guests feel like a family.

Porters at Dear Mama occupy a unique position on the floor. They are experts, well-informed artisans, and they’re always happy to see you.

This role reports directly to the Beverage & Service Director and Assistant Manager.  

  • Maintain cleanliness and overall exceptional sanitation of the front of house at all times; servicing guest-facing surfaces, seating, floors, condiment and service stations

  • Warmly greet customers when delivering orders; Clear tables and bring used dishes, silverware and glassware to dishwashing station once guest has finished

  • Communicate clearly with Front of House and Back of House needs to maintain efficient service

  • Maintain dish washing area so that it is constantly kept clean and clear of dirty dishes, returning items to proper storage areas once clean

  • Wash down appliances, display case, work surfaces, floors, and walls in adherence to Back-of-House guidelines at the end of each day

  • Sweep, mop and take out trash at the end of each day

  • Replenish water, condiment, and service stations

  • Perform other job-related duties as assigned

  • Are punctual

  • Can work with minimal oversight and adhere to strict sanitation and cleanliness standards

  • Can communicate in English

  • Have a positive and professional attitude with team members, management and shop guests alike. 

  • Are familiar with restaurant operations and NYC sanitation practices

  • Daily hours may involve early mornings or late nights.

  • Ability to lift 50lbs and work on feet for extended periods of time. 

We offer a competitive salary based on candidate’s experience. Please send an email that includes:

1. Brief introduction 

a. What you love about NYC 

b. What made you interested in this opportunity 

2. Resume 

3. Your availability for a meeting 

Dear Mama NYC is an equal opportunity employer and does not discriminate on the basis of any protected characteristic under applicable federal, state, or local law.